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  •  Helpful tips to get your problem resolved with our staff
     posted - September 2013

    Every time you contact us, we’re glad to help you find your answers to your problems, but we often encounter that users have to send us some information that we request, and it takes some time from the user.

    So, in order to help us do our jobs more easily, please:

     

    1. Tell us…

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  •  Do Tuugo act on behalf of other companies?
     posted - September 2013

    No, Tuugo is a business directory, and as such, it has information from the companies that they have directly supplied to it. Tuugo doesn’t have more information that the one you see already listed, because they publicly provided it to us.

    So, as Tuugo, we don’t know which com…

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  •  Rules about publishing
     posted - September 2013

    As every business directory, we have some rules for publishing companies, products and services.

    Tip 1 - Publishing companies.

    • When you publish a company, try to fill all the required information.
    • Don't publish the same company twice. It will be detected as a duplicate…
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  •  Not provided information
     posted - September 2013

    If you require some additional information besides the one that the company has previously published on our website, you have to contact directly with the company, since Tuugo only has the information that the company decides to publish within it.

    To contact the company direct…

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  •  Incompatibility with a browser
     posted - September 2013

    If you have an error, like having things appear broken, or forms that doesn't work, try using another browser, such as Mozilla Firefox, Internet Explorer, Google Chrome, Safari, or Opera.

    If, after doing this, you still see the design broken, or the pages don’t load properly, pl…

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  •  What we can and we cannot do
     posted - October 2013

    Often we have several requests for doing things that aren’t allowed by us, or that we don’t have implemented (yet), so we want you to know which things we can do, and which things we can’t.

    What we can do

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  •  Link exchanges - SEO Offers
     posted - October 2013

    Though we do really appreciate the link exchanges offers, and the requests for offering us SEO Services, we already have a whole SEO Department, in which we have people in charge of these events.

    So, please don’t send us more offers about this, because we will contact you as soo…

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  •  Widgets
     posted - October 2013

    In order to get a widget from your listing to put into your site, go to your business listing, and click on "Widget" tab. 



    In order to personalize it, you can select the border color, the background color (you don't have to know HTML colors, you can click on our color sele…

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  •  Favorites
     posted - November 2013

    To add the company or product which you are interested in, into your favorites list you should follow these steps:

    1 - Login with your email and password or via social networks.

    2 - When you find the company that you are searching for, you should click on heart icon with “A…

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  •  Can you add countries that are not listed?
     posted - May 2014

    Yes and no.

    We cannot add new countries on request, though if there is a large group of companies and users interested in us adding a new country, we will certainly consider it for our new releases. Everyday we are trying to improve the site and do our best, and if you think it'…

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